Neuschwanstein Tickets

Contact

We do not sell tickets and we do not manage bookings. Where your question belongs depends on where you bought.

Ticket Center Hohenschwangau - official ticket sales

The official sales route for Neuschwanstein Castle, Hohenschwangau Castle and the Museum of the Bavarian Kings. It handles the purchase, the admission time on your ticket, changes and cancellation of official tickets. For tour operator offers, the Ticket Center is not the right address.
  • Address: Alpseestraße 12, 87645 Hohenschwangau, Germany
  • Phone: +49 8362 930830
  • Reachable: Monday to Friday 8:30 to 12:00 and 13:00 to 15:30

Tiqets - support for bookings made through this site

Offers with a guide, a carriage ride or a transfer that you book through this site run through Tiqets. The Tiqets team helps with payment, cancellation, voucher downloads and questions about what an offer includes. Have the order number from your confirmation to hand.

Open Tiqets support

Neuschwanstein Castle - questions about the visit

The Bavarian Palace Administration runs the castle and answers questions about the tour, the rules inside and preparing a visit with reduced mobility. It does not sell tickets itself.
  • Address: Neuschwansteinstraße 20, 87645 Hohenschwangau, Germany
  • Phone: +49 8362 939880

Tourist offices in Schwangau and Füssen

For everything around the visit: getting there by train and bus, parking, accommodation, walking routes and events in the region. Schwangau is the municipality the castle belongs to, Füssen the nearest town with a railway station.
  • Schwangau: Gipsmühlweg 5, 87645 Schwangau, phone +49 8362 81980
  • Füssen: Kaiser-Maximilian-Platz 1, 87629 Füssen, phone +49 8362 93850

This site

Questions or corrections about the content of this site go to the editorial team. We cannot say anything about an individual booking because we never see it: we pass bookings on, and the operator sells and manages them.